12:34:01 From  Sonja Robert-Steeves  to  Chela (She/Her)(Direct Message):
	It only muted 2 secs. I was admitting a person and it jumped and caught you.
12:35:34 From  Marco Ritondo-World Skills  to  Everyone:
	Happy to chat with employers on how World Skills can support your staffing needs
12:35:43 From  Marco Ritondo-World Skills  to  Everyone:
	https://www.linkedin.com/in/marcoritondo/
12:35:56 From  Marco Ritondo-World Skills  to  Everyone:
	Thanks Chela:)
12:36:20 From  Sonja Robert-Steeves  to  Chela (She/Her)(Direct Message):
	You are A-MAZING!
12:37:37 From  Charlene Klimack  to  Everyone:
	Checked in with my program manager and filled her in on what's happened so far. And I checked out a couple trade booths.
12:37:51 From  Liz Harrison CDSBEO  to  Everyone:
	downloaded Retain and Gain
12:38:08 From  john.fishenden  to  Everyone:
	I downloaded them as well
12:38:17 From  Marcy  to  Everyone:
	I called my husband to tell him what I have learned. Went to get the mail and ate
12:39:24 From  Sonja Robert-Steeves  to  Chela (She/Her)(Direct Message):
	Networking session and Trade Booth time after Welcome Back.
12:39:36 From  Shelley, Program Manager (she/her)  to  Everyone:
	Here's the retain and gain for small business https://ceric.ca/publications/retain-and-gain-career-management-for-small-business-playbook/
12:42:36 From  Marcy  to  Everyone:
	Yes!
12:42:40 From  Kelly Brintnell (She/Her)  to  Everyone:
	Totally relatable! Conflict resolution and de-escalation
12:42:45 From  Hellen Lavric  to  Everyone:
	Not my favourite thing to do...
12:42:47 From  Michaela - My Main Street  to  Everyone:
	COIN works best for those! 
12:42:50 From  Jayne Stoddart  to  Everyone:
	Very much so it can be a challenge
12:42:50 From  Sonya Seward  to  Everyone:
	This happens to me sometimes as I know many of my employees outside of work. I do have them if needed however
12:42:57 From  Sonja Robert-Steeves  to  Everyone:
	What's COIN?
12:43:46 From  OTEC | Kelly Brintnell (She/Her)  to  Everyone:
	And that we are always apologizing!
12:43:48 From  Michaela - My Main Street  to  Everyone:
	Context: the circumstances, event or issue that you want to discuss.
	Observation: specific, factual descriptions of what has happened.
	Impact: how the event or issue that you're discussing affects others in your team or organization.
	Next steps: a clear agreement on the changes or improvements in behavior or performance that you expect going forward.
12:43:50 From  Sonja Robert-Steeves  to  Everyone:
	Yes!!!
12:44:24 From  Shelley, Program Manager (she/her)  to  Everyone:
	I think this might be the link to COIN. Is this it Michaela? https://www.mindtools.com/pages/article/COIN.htm